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Organizations are the top-level workspaces. They usually represent a company, client account, or broader business entity, and contain all resources that should be shared across multiple projects.

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Organization Structure

Each organization contains:
  • Projects: Independent spaces for building specific solutions or assistants.
  • Organization-Level Analytics: High-level insights that summarize activity across every project in the organization.
  • Team Members: The users who have access to the organization, with the ability to invite new members.
  • Shared Resources: API keys, credentials, knowledge bases, and phone numbers that can be made available across one or more projects.
These resources give teams a clean way to share common configurations while isolating project-specific work where needed.